Shipping policy
Last Updated: October 31, 2026
At LYNX RIDERS, we aim to deliver your motorcycle riding gear safely and on time. We work with reliable courier partners to make sure your order reaches your doorstep anywhere in Pakistan.
1. Shipping Coverage
We currently offer delivery across Pakistan, including major cities, towns, and serviceable areas.
Delivery availability depends on the coverage of our courier partners.
2. Order Processing Time
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Orders are generally processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays may take additional processing time.
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Our team may contact you to confirm your order details before dispatch.
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You will receive an order confirmation once your purchase has been successfully placed.
3. Estimated Delivery Time
Estimated delivery times after dispatch are:
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Major cities: 2–4 business days.
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Other cities and towns: 3–6 business days.
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Remote areas: 5–8 business days.
These are estimated timelines, not guaranteed delivery dates. Delays may occur due to weather conditions, public holidays, courier operations, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Any free-shipping offer will be clearly mentioned on our website or promotional campaigns and will be subject to the stated terms.
5. Order Tracking
Once your order is dispatched, tracking details may be shared through SMS, WhatsApp, or email.
You can use the provided tracking number on the courier partner's website to check your shipment status.
If you experience any tracking issues, contact our support team for assistance.
6. Delivery Attempts
Our courier partners may make multiple delivery attempts depending on their operational policies.
Please ensure that:
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Your contact number is active and reachable.
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Your shipping address is complete and accurate.
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Someone is available to receive the parcel.
If a parcel cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, it may be returned to us.
7. Incorrect Address or Contact Details
Customers are responsible for providing accurate shipping information at checkout.
If you need to update your address or phone number, contact us immediately. Changes may not be possible once the order has been dispatched.
8. Delayed, Lost or Damaged Shipments
If your shipment is delayed beyond the estimated delivery period, please contact our support team.
If a parcel arrives visibly damaged, we recommend taking photos or videos before opening or immediately after receiving it and contacting us as soon as possible.
We will coordinate with the courier partner to investigate and assist with the issue.
9. Cash on Delivery (COD)
If Cash on Delivery is available for your order, payment must be made directly to the courier representative at the time of delivery.
Please check the parcel and order details in accordance with the courier's applicable delivery and inspection rules.
10. Contact Us
For shipping-related questions or assistance, contact: